What to Do If a Client Makes a Claim Against Your Cleaning Business
Running a cleaning business involves working in homes, offices, and commercial spaces, where accidents and misunderstandings may occur. Whether a client claims that your team caused property damage, failed to meet expectations, or contributed to an injury, knowing how to respond may help protect your business. A structured approach may assist in resolving the situation […]
What To Do If You Face a Public Liability Insurance Claim
Running a business comes with risks, and despite taking precautions, accidents may happen. If a third party—such as a customer, supplier, or passerby—files a public liability insurance claim against your business, it’s important to respond promptly and appropriately. Here’s a step-by-step guide on what to do if you receive a public liability claim. Stay Calm […]
What does public liability insurance NOT cover
Public liability insurance is designed to protect Australian businesses from third-party claims of injury or property damage that occur due to their business activities. However, like any insurance policy, there are limitations and exclusions. Understanding what public liability insurance does not cover is just as important as knowing what it does. While In Australia, Public […]
The Role of Public Liability Insurance in the Hospitality Industry
The hospitality industry, including cafes, restaurants, and catering businesses, thrives on customer interactions. Whether serving meals, hosting events, or providing catering services, these food and beverage businesses face various risks daily. Public liability insurance may assist in managing some of these risks by helping protect businesses against third-party claims of injury or property damage. How […]
Why Public Liability Insurance May Be Important for Mobile and Home-Based Businesses
While operating a mobile or home-based business comes with flexibility and cost savings compared to having commercial office, retail or factory space, it also introduces unique risks. As mobile businesses operate without a fixed business location, some mobile business owners may assume they are less likely to face liability claims, however accidents and incidents still […]
What to Do When a Customer Makes a Claim About Your Product
Handling a customer claim about your product can be a challenging experience for any business owner. Whether the claim is about an injury or property damage caused by your product, taking the right steps may protect your business while maintaining your reputation. Here’s a guide to help you navigate this process effectively: Acknowledge the […]
Understanding Product Liability Insurance: Protecting Your Business Against Faulty Product Claims
Running a business that involves manufacturing, distributing, or selling products comes with risks. Even with strict quality control, products may sometimes cause harm or damage. This is where product liability insurance may help protect your business from potentially costly claims. What Is Product Liability Insurance? * Product liability insurance is designed to protect your business […]
Recommended business insurance policies for IT contractors and companies
Operating in the engrossing IT industry comes with risks. Whether you’re a contractor developing software, an IT consultant advising clients, or an IT company owner managing large-scale IT projects, securing suited business insurance may help protect against potential financial setbacks. Below, we explore some key policies that IT professionals in Australia may consider to help […]
Advice for New IT Contractors: 5 Tips for Contractors Just Starting Out
Starting out as an IT contractor is an exciting step in your career and building a business. While exciting, venturing out in into IT contracting for yourself also comes with challenges and responsibilities. Here are five tips to help you lay a solid foundation for your success: Understand Your Business Structure * Choosing the appropriate […]
Building Strong Client Relationships as a Subcontractor *
For subcontractors, cultivating strong relationships with clients, including builders and project managers, is key to securing repeat business and maintaining a solid reputation in the construction industry. While technical expertise and quality work are critical, trust and transparency often set successful subcontractors apart. Here, we discuss strategies for building trust and explore how public liability […]